"Its been over a year since your crew installed our fireplace insert. As we sit here and enjoy the fire, smell of the smoke, and warmth... we wanted to thank you.

Thanks for the help in finding the right fireplace for our home. Thanks for a quick and professional installation. And thanks for doing what you said you would do when you would do it.

We will enjoy our fire place for a long time to come, and it started by choosing a dealer that got us on the right foot!"

"Dear Tim, Matt and Wayne,

Thank you!

Its difficult to put into words, how much we appreciate your efforts in the installation and follow up , of our Vermont Casting Gas Heater!

A special thanks to your technician Wayne, for being so meticulous and respectful of our home."

"Dear Mr. Webb,

I just wanted to drop you a note to say "Thank you". I recently received excellent and courteous service from your staff when I needed a part for my pellet stove.

Although it was a small part, your staff was patient in answering my questions and in offering an explanation on how to install the part. The service is much better than I received from one of your competitors in the Capital District.

I can only hope that my firm can offer the same type of service your company provides. If our firm can be of service to you or your company in the future, please feel free to call."